Independent transaction coordination
Relay does not sell tickets or hold your money. We provide the trust layer around the transaction.
Private ticket sales are built on too much blind trust.
Today, buyers and sellers rely on screenshots, video calls, PayPal Goods & Services, driver’s licenses, burner accounts, and instinct. That creates risk for both sides.
Buyer worries
Is the seller real?
Are the tickets real?
Will the tickets transfer?
Am I sending money first?
Seller worries
Is the buyer real?
Will they dispute the payment?
Am I transferring tickets before getting paid?
Will my personal information be exposed?
Relay sits between the buyer and seller as a neutral coordinator. We verify both parties, review proof of ticket ownership, document the agreed terms, and guide the transfer step by step.
Stranger
Stranger
Verified Buyer
Relay
Verified Seller
How Relay works
A structured transfer process gives both sides the same facts, the same timeline, and a neutral record of what happened.
1
Start a secure transfer
Buyer or seller opens a Relay transaction and invites the other party.
2
Verify both parties
Relay verifies identity without requiring buyers and sellers to exchange personal documents directly.
3
Confirm ticket ownership
The seller provides proof that they control the tickets and that the tickets are transferable.
4
Lock the terms
Both sides confirm the event, seats, quantity, price, payment method, and timing.
5
Coordinate the exchange
Relay guides both sides through payment and transfer using the agreed method, such as PayPal Goods & Services or Escrow.com.
6
Close with a record
Relay issues a completion record showing the transaction details, confirmations, and timeline.
Buyers and sellers should not have to send driver’s licenses, passports, phone numbers, bank screenshots, or home addresses to strangers. Relay verifies sensitive information privately and only shares verification status.
No direct exchange of IDs
No unnecessary personal information shared
Private document handling
Verification status shared instead of raw documents
Transaction record available after completion
Every Relay transfer has a simple checklist so both parties know exactly what has happened, what is pending, and what comes next.
Transaction Status
In progress
Identity Verification
Ticket Ownership Review
Terms Agreement
Payment Confirmation
Ticket Transfer Confirmation
Completion Record
Simple pricing for safer private transactions.
Choose the level of verification and coordination that fits the value and urgency of the transfer.
Relay Verify
$39 / person
For basic confidence before sending money.
Buyer identity verification
Seller identity verification
Ticket ownership review
Verified transaction summary
Most guided
Relay Standard
$89 / person
For guided coordination from start to finish.
Everything in Verify
Transaction terms recorded
Step-by-step coordination
Private document vault
Completion record
Support during the exchange
Relay Concierge
From $199 / person
For high-value or time-sensitive transfers.
Everything in Standard
Dedicated coordinator
Priority support
Escrow.com coordination if requested
Higher-value transaction support
Custom closing record
Payment for the ticket itself happens through the method both parties choose. Relay’s fee is separate.
PayPal handles payment. Relay handles trust.
PayPal Goods & Services can help protect payments, but it does not verify ticket ownership, coordinate the transfer, confirm both parties’ identities, or document the agreed terms. Relay adds the missing trust layer around the payment.
Without Relay
Screenshots • Gut instinct • Direct ID sharing • Unclear terms • No neutral coordinator • No transaction record
With Relay
Verified identities • Ticket ownership review • Private document handling • Recorded terms • Guided exchange • Completion record
After completing a Relay transaction, users can build a reusable trust profile showing verified identity, completed transactions, and dispute-free history. Over time, Relay becomes a portable trust layer across private communities.
JS
John S.
Identity Verified
Email Verified
Phone Verified
3
Completed Relay Transfers
0
Reported Disputes
Frequently asked questions
Is Relay a ticket marketplace?
No. Relay does not help people find tickets. Relay helps people safely complete a private transaction after they have already found each other.
Does Relay hold the money?
Not by default. Buyers and sellers can use PayPal Goods & Services, Escrow.com, or another agreed payment method. Relay coordinates and documents the process.
Does Relay guarantee the tickets?
Relay reviews evidence of ticket ownership and transferability, but does not use guarantees. The service focuses on verification, review, documentation, and coordination.
Do buyers and sellers see each other’s IDs?
No. Relay verifies identity privately and shares verification status, not raw identity documents.
What types of tickets does Relay support?
Relay is starting with high-value digital tickets for major events where private transfers are allowed by the ticketing platform.
What happens if something goes wrong?
Relay provides a documented transaction record, communication history, and support during the exchange. Payment disputes are handled through the payment provider chosen by the parties.